answering your questions
Common FAQs.
We know there are a lot of questions that can come up when considering therapy. Below are some of the most common questions we hear - but we encourage you to reach out if you have a question that is not answered below.
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Each provider within our office accepts different insurances. We do accept all of these: BCBS, Pacific Source, Aetna, First Choice Health Network, EBMS, Mtn Health CooP, Cigna.
Some of our providers accept these: Medicare, Medicaid, Tricare
We do not accept: United Healthcare – however, we can create a superbill for you to seek your own reimbursement.
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We do! We have a billing agency based in Chicago, IL. This is JME Billing Services and their email is: jme.praxis@gmail.com You are welcome to contact them if you have questions about your bill, coverage, need to change credit card on file, need receipts, etc.
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Hourly fees are dependent on each provider. This ranges from $90-175/hour. One time intake prices are higher.
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Generally, we have 1-2 providers with new openings. This is dependent on creating the best fit according to: specialty, insurance, and scheduling needs. Please inquire!
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We are a specialty-based practice, as all of our providers specialize in different modalities and have different interests. It is important to read the provider bios to see which couple of providers “speak” to you. We can then begin to assess estimated wait times, best fit, etc.
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We strive to return emails within one business day. However, because we are a small mom & pop shop; we do not have a secretary. This being said, voicemails are a bit trickier. We are in session, hourly, during the whole day, so emails and texts are quickest and best! But, we do try to return phone calls within two business days; if voicemail works best for you. If you haven’t heard in these timeframes, PLEASE reach out again; it might have been missed within the number of referrals we receive. We do want to help!
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We strive to be part of your bigger medical team, as part of our ‘best practice’ in helping provide a cohesive and comprehensive treatment team. However, we will only do this with your permission. If you prefer we don’t contact your referring provider, that is ok too, and you can share that with us.